Refund policy
Havenly Goods Return & Refund Policy
At Havenly Goods, we want you to love your purchase. If for any reason you are not satisfied, we’re here to help.
Returns
-
You may return most new, unused items within 30 days of delivery for a refund.
-
To be eligible for a return, your item must be in the same condition that you received it — unused, with tags, and in its original packaging.
-
Certain items (such as personal care products, opened consumables, and clearance items) may not be eligible for return for health, safety, or final sale reasons.
Refunds
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
If approved, your refund will be processed to your original payment method within 5–10 business days.
-
Please note that depending on your bank or card issuer, it may take additional time for the funds to appear.
Exchanges
-
If you need to exchange an item for a different size, color, or product, please email us at info@havenlygoods.com.
-
Exchanges are subject to product availability.
Return Shipping
-
Customers are responsible for paying return shipping costs unless the item arrived damaged or incorrect.
-
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your return without tracking.
Return Address
All returns should be mailed to:
Havenly Goods
109 East 22nd St Unit 1
Greeley, CO 80631
Contact Us
If you have any questions about returns or refunds, please contact us at:
📧 info@havenlygoods.com