Refund policy

Havenly Goods Return & Refund Policy

At Havenly Goods, we want you to love your purchase. If for any reason you are not satisfied, we’re here to help.

Returns

  • You may return most new, unused items within 30 days of delivery for a refund.

  • To be eligible for a return, your item must be in the same condition that you received it — unused, with tags, and in its original packaging.

  • Certain items (such as personal care products, opened consumables, and clearance items) may not be eligible for return for health, safety, or final sale reasons.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Please note that depending on your bank or card issuer, it may take additional time for the funds to appear.

Exchanges

  • If you need to exchange an item for a different size, color, or product, please email us at info@havenlygoods.com.

  • Exchanges are subject to product availability.

Return Shipping

  • Customers are responsible for paying return shipping costs unless the item arrived damaged or incorrect.

  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your return without tracking.

Return Address

All returns should be mailed to:

Havenly Goods
109 East 22nd St Unit 1
Greeley, CO 80631

Contact Us

If you have any questions about returns or refunds, please contact us at:
📧 info@havenlygoods.com